What Are "Sent By Symphona On Behalf Of" Emails?
If you have received an email with the phrase "Sent By Symphona On Behalf Of" at the top of the message, this article will provide you with an overview of what these emails are and why you received them. Please note that the content of these emails was neither created nor endorsed by SimplyAsk, the developers of Symphona.
Emails sent by Symphona on behalf of another organization are only sent from the address: noreply-email-service@simplyask.app. This email address ensures transparency and allows recipients to identify that the email was sent using Symphona’s email service.
Why Did I Receive an Email?
You received an email sent by Symphona on behalf of an organization because that organization has chosen to use Symphona’s automation for their email communications. Symphona enables organizations to send automated emails to their users or customers.
The content of the email you received was determined and generated by the organization that sent it, not by SimplyAsk. SimplyAsk's role is to facilitate the delivery of these emails on behalf of the organization, ensuring reliable and efficient email delivery.
How to Report an Email?
If you believe you have received an email sent by Symphona on behalf of an organization that violates any policies or if you consider it as spam, you can report it. To report an email, follow these steps:
- Open the email you want to report.
- Look for the "Report Abuse / Spam" link, which can usually be found at the top or bottom of the email.
- Click on the "Report Abuse / Spam" link. This action will redirect you to the Report Abuse form.
- Fill out the Report Abuse form, providing as much detail as possible about the email and the reasons for your report.
- Submit the form.
Reporting any abusive or spam emails helps SimplyAsk maintain a high standard of email delivery and ensures a safe and positive experience for all users.
How to Remove "Sent By Symphona" Footers and Headers?
If your organization uses Symphona and would like to remove the "Sent By Symphona" footers and headers from the emails you send, please contact our support team. Note that this capability is only available for Enterprise plan customers.
Conclusion
Emails sent by Symphona provide a convenient way for organizations to automate their email communications. The content of these emails is determined by the sending organization and not by SimplyAsk. If you receive an email that violates policies or appears to be spam, please report it using the provided link in the email message. If you wish to remove the "Sent By Symphona" footers and headers from the emails you send, contact our support team for further assistance.
We hope this article has provided you with a clear understanding of "Sent By Symphona On Behalf Of" emails. If you have any further questions or need additional assistance, feel free to reach out to us.